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Opinion Volume 1 Issue 1
The challenge of accreditation for forensic laboratories within the good/fast/cheap performance management paradigm
Jason Kolowski
Forensic Insight Consulting, USA
Received: June 01, 2015 | Published: June 23, 2015
Citation: Kolowski J. The challenge of accreditation for forensic laboratories within the good/fast/cheap performance management paradigm. Forensic Res Criminol Int J. 2015;1(1):1-2. DOI: 10.15406/frcij.2015.01.00001
Abstract
In the wake of the 2009 NAS Report, more and more forensic laboratories have undergone accreditation to ISO/IEC 17025 standards, or similar. While this process helps signify and memorialize the aspects of a quality system, it also dictates that quality, as a process, must be followed. Therefore the archetypical paradigm that is referenced within project management as the “Good/Fast/Cheap: Pick Two” triangle becomes locked into push-pull dynamic between the operational speed and costs when quality becomes inflexible. Solutions for resolving this apparent paradox must emerge from within laboratory management through implementation of transparent customer service processes.
Keywords: Accreditation, Quality, Project management, Iron triangle, Trilemma, Customer service, Forensic science, Laboratory management, Strengthening, Demonstrate, Indicator, Operational, Fundamentals, Bargaining, Cheap, Casework, Firearms, Specimens, Time-frame, Harmonization, Paradox rests, Oversight, Boundaries, Hindrance, Memorialize, Triangle
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